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Quality Management Series

Introduction

How to purchase

This 'Quality Management' series provides for in-depth study of the practice and theory of quality management in the twenty first century. The series is designed to be of value to managers and professionals within built environment-related public and private sector organisations. Degree students may also benefit greatly from the study of 'Quality Management'. The series is structured into seven distinct publications, each addressing a differing dimension or aspect of modern day quality management theory and practice. Together the seven publications provide a worthwhile and significant quality management compendium. Individually the publications are designed so as to be read in any order of selection.

The seven 'Quality Management' books of this series are

1. Quality Management: Definitions, Concepts and Key Theorists
2. Quality Management: BS EN ISO 9001:2000 and Charter Mark - Compliance, Why and How
3. Quality Management: Quality Standards-Based Integrated Management and Systems
4. Quality Management: Developing a Learning Organisation and Engaging in Continuous Improvement
5. Quality Management: Total Quality Management and the European Foundation for Quality Management Excellence Model
6. Quality Management: Environmental Quality Management
7. Quality Management: Benchmarking for Project and Organisational Success

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