Quality Management Series
Introduction
This 'Quality Management' series provides for in-depth study of the practice and theory of quality management in the twenty first century. The series is designed to be of value to managers and professionals within built environment-related public and private sector organisations. Degree students may also benefit greatly from the study of 'Quality Management'.
The series is structured into seven distinct publications, each addressing a differing dimension or aspect of modern day quality management theory and practice. Together the seven publications provide a worthwhile and significant quality management compendium. Individually the publications are designed so as to be read in any order of selection.
The seven 'Quality Management' books of this series are:
- Quality Management: Definitions, Concepts and Key Theorists
- Quality Management: BS EN ISO 9001:2000 and Charter Mark - Compliance, Why and How
- Quality Management: Quality Standards-Based Integrated Management and Systems
- Quality Management: Developing a Learning Organisation and Engaging in Continuous Improvement
- Quality Management: Total Quality Management and the European Foundation for Quality Management Excellence Model
- Quality Management: Environmental Quality Management
- Quality Management: Benchmarking for Project and Organisational Success.
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