Home > Publications > Quality Management Series > QM Series - Book 2

Quality Management Series - Book 2

BS EN ISO 9001:200 and Charter Mark - Compliance, Why and How

This book explores the importance of the quality issues and links it into the Human Resource Concept. It explains both BS EN ISO 9001:2000 and Charter Mark's constituent parts and establishes the advantages of deployment for both standards. The problematic issues are identified and advocated solutions are provided with recognition that quality standards dynamic in nature require deployment to be facilitated by the host company's organisational structure.

^ back to top